Generative AI knowledge platform · RAG on Azure AI Search
The situation
A global chemical company held its R&D knowledge across separate sites and systems. Researchers could not get answers on chemical processes, material properties, or technologies without searching by hand, and laboratory equipment data sat unconnected across locations.
What we did
We designed and built a generative AI platform for more than 2,000 R&D users. It runs Retrieval-Augmented Generation on Azure AI Search, with a modular backend API orchestrating specialised agents for knowledge retrieval, document analysis, and context enrichment.
Result
- One generative AI platform serving 2,000+ R&D users across globally distributed sites.
- Natural-language querying of chemical processes, material properties, and technologies that previously needed manual search.
- Laboratory equipment classified automatically and enriched with metadata (manuals, specifications, location), making cross-site resource discovery possible for the first time.